Terms of Use - Privacy Policy
The use of the electronic pages and services of Key Digital Marketing by the visitor or user presupposes his unreserved agreement with the following terms of use, which apply to all content, pages, graphics, images, photographs and files that included on our website.
Therefore, the visitor or user must carefully read these terms before using its services and if they do not agree, they must not use our services and content.
The visitor-user is requested to check the content of the specific pages for possible changes. The continued use of Key Digital Marketing even after any changes means the visitor-user's unreserved acceptance of these terms.
Cookies
Cookies Policy
Start Date: Sept 09 2024
Last Updated Sept 09 2024
What are cookies?
How we use cookies
Cookie Types we Use
Cookies preference management
Cookies PreferencesYou can change your cookie preferences at any time by clicking the button above. This will allow you to redisplay the cookie consent banner and change your preferences or withdraw your consent immediately.
In addition, different browsers provide different methods for blocking and deleting cookies used by websites. You can change your browser settings to block/delete cookies. Listed below are links to support documents for managing and deleting cookies in the major web browsers.
Chrome: https://support.google.com/accounts/answer/32050
Safari: https://support.apple.com/en-in/guide/safari/sfri11471/mac
Internet Explorer: https://support.microsoft.com/en-us/topic/how-to-delete-cookie-files-in-internet-explorer-bca9446f-d873-78de-77ba-d42645fa52fc
If you are using another web browser, please visit your browser's official support documentation.
intellectual rights
The entire content of this website, including but not limited to texts, news, graphics, photographs, layouts, illustrations, videos, sketches, services provided, is the subject of intellectual property of Key Digital Marketing and is governed by national and international provisions on Intellectual Property.
Logos, brands, trademarks and features included on the website belong to Key Digital Marketing or the persons mentioned as owners of the relevant rights on the website, and are protected in accordance with the existing legislation on industrial and intellectual property.
Third-party copyrighted works included on Key Digital Marketing's website are placed in good faith and for informational purposes only. It is understandable that they will be removed if requested by the beneficiaries.
Usage Rights
It is expressly prohibited to use, reproduce, republish, copy, store, sell, transmit, distribute, issue, execute, download, translate, modify in any way, partially or in summary, the content of the website and the services offered to this, without his prior permission.
Exceptionally, it is permitted to individually store and copy parts of the content on a simple personal computer for strictly personal use, without the intention of commercial or other exploitation and always under the condition of mentioning the source of its origin, without this implying in any way the granting of rights intellectual property. It is therefore prohibited to sell, copy, modify, reproduce, republish or "upload", transmit or distribute in any way, in whole or in part.
The other products or services mentioned on the online pages of the hub and bearing the marks of the respective organizations, companies, partner bodies, associations or publications, are their own intellectual and industrial property and therefore these bodies bear the relevant responsibility.
Internet Disclaimers And Limitations Of Liability
Key Digital Marketing makes every effort to ensure that all content and information displayed on the website is accurate, clear, correct, complete, up-to-date and available.
But in no case do we guarantee and consequently we are not responsible (not even for negligence) for any damage that may be caused to the visitor-user, from the use of the website. Content and services are provided "as is", without any warranty express or implied, expressed or implied, subject to the warranties of satisfactory quality, suitability, inviolable compatibility, security and accuracy, all of which we expressly disclaim.
We are also not responsible for the restoration of any damage (positive or negative, which may indicatively consist of loss of profits, data, lost profits, monetary satisfaction, etc.) from users-visitors of our website or third parties, due to a cause related to the operation or non-operation, the use of the website, any inability to provide services or information available from it or from any unauthorized interventions by third parties in products-services-information available through it.
We make every effort for the good operation of the Network, but in no case do we guarantee that the operations of the website or the servers will be uninterrupted or without any type of error, free from viruses and similar elements, whether it is the Website, or for any other site or server through which its content is transmitted.
Blocking Prompts - Tips
No part of the content provided to the users-visitors of the website is and cannot be considered under any circumstances, directly or indirectly, an inducement, instruction, advice or prompt for any act or omission, instead it is at the discretion of the users-visitors after personal assessment to act based on their own will, excluding any liability from us.
Hyperlinks to external sources
As is understandable, we do not control the availability, the content, the personal data protection policy, the quality and completeness of the services of other websites and pages to which we may refer through "links" (hyperlinks) or advertising banners (hereinafter referred to for the sake of brevity as "links"). The links have been placed exclusively for the convenience of visitors-users of the website, while the websites to which they refer are subject to the respective terms of use of these websites.
The placement of the links does not constitute an indication of approval or acceptance of the content of the respective websites and we are not responsible for their content and any damage resulting from their use, as the visitor has access to them at his own risk.
Content Usage Rights
The content submitted and published by the users remains their property, while granting the website the right to an unlimited, royalty-free license to use, distribute, reproduce, modify, adapt, publicly display and exploit the content at any time and in any way electronic or printed, which does not violate their moral right.
Transitional Provisions
We reserve the right to modify the content or services of the website, as well as the terms of use, whenever deemed necessary and without prior warning, by simply announcing them through the website.
GDPR
Our website maintains the minimum personal data required for smooth navigation and communication with the user. And we are fully compliant with the law and GDPR.
Personal Data - Privacy Policy
The Company is responsible for processing and must manage and protect the personal data of visitors and users of the website in accordance with the General Regulation on the Protection of Personal Data (679/2016), as well as in accordance with national, community and international law on the protection of the rights and freedoms of individuals regarding the processing of personal data, as applicable from time to time.
The Company uses the visitor's data (Name, Surname, e-mail address, contact phone number, etc.), if these have been registered through the website's contact form to communicate with you.
The Company uses visitor data through the use of cookies to improve the website and customize the way visitors browse it and their best experience.
Τα στοιχεία των χρηστών και των συναλλαγών θεωρούνται απόρρητα, όπως και στις συνήθεις συναλλαγές σε εμπορικό κατάστημα. Οι χρήστες κατά την παροχή των στοιχείων τους στα πλαίσια των συναλλαγών τους όπως και με το παρόν, θα ενημερώνονται από την ΕΤΑΙΡΕΙΑ θα συναινούν και θα αποδέχονται την επικείμενη επεξεργασία των στοιχείων αυτών προσωπικών δεδομένων, για τις ανάγκες της ομαλής και ευχερούς μεταξύ των μερών συναλλαγής.
We do not transmit your personal data to third parties, except to those with whom we cooperate and who are necessary or facilitate the provision of our services to you, but always under conditions that fully ensure that your personal data is not processed in any illegal way, i.e. other than the purpose of transmission in accordance with the above. As part of our activities, we use third party providers, such as transport companies, who provide services on our behalf. We inform you that the above categories of recipients of your personal data are processors on our behalf and therefore as such do not process any of your data beyond the above transmission purposes. In any case, our Company will not make available for sale or otherwise transmit or disclose personal information of visitors/users of its website to third parties, except for those mentioned above, without the express consent of the visitor/user, with the exception of the application of relevant legal dictates, if this is imposed by a court decision or a decision of another public authority and to the competent authorities only.
In any case, access to your personal data by unauthorized persons, including our employees, is prohibited.
The existence of the right to information, access, deletion, opposition, limitation of purpose and portability is also hereby notified in accordance with articles 12-22 of the General Regulation on the Protection of Personal Data and the applicable national legislation). Please contact your data manager at the following details:
Kalliopi Deligiannis info@keydigitalmarketing.gr with subject: Personal data management request.
The Privacy Policy is intended to help you understand why we collect your personal data and how we use it. We hope you will all take the time to read it carefully.
This policy applies to all of you who purchase and use our products or services through our points of sale (stores), by phone, apps or through our website.
Our Company's Privacy Policy on Personal Data Protection provides detailed information about when and why we collect your personal data, how we use and process it, and how long we keep it.
Data Collection
When you visit one of our points of sale (eg stores, website, social media), we ask you to provide us with some information about yourself.
We request and collect only the absolutely necessary data to achieve the purpose of selling and making available products:
a) Mandatory: first name, last name, postal address, telephone number, electronic address (e-mail)
b) Optional: password (in case you wish to create an account), your notes/observations/reviews in the relevant comments field on the order and contact form and/or relevant evaluation forms.
c) Details of transactions through the online store (eg payment information).
d) Possible notes from our telephone conversations with you for clarifications about your order or any comments and complaints, as well as for products you may have chosen for purchase in the future (eg favorites, my favorites, wish list).
e) Purchases you have made in the past that show your interests to allow us to make you a personalized purchase proposal.
f) Finally, it is your choice whether or not to share information with us such as history – traffic information on our website or other websites and general information given to us by the use of cookies in your browser.
How we process your personal data
We process your personal data when entering into a contract with you or for specific purposes, including:
- Product orders: In order to fulfill the main purpose of the company which is to sell products. Your details will be kept for a reasonable period of time in order to fulfill the delivery of the products and any possible contractual obligations arising from the sale (eg return, guarantees) as defined by law.
- Create an account: In case you want it for easy monitoring of your purchase history or relevant information about the company's news, etc.
- Contact: Use of your personal data in order to manage your request (eg change of shipping address) or any other difficulty, question or question arising for the correct execution of your order or your request.
- Forwarding your personal data to third parties for the completion of your order (eg a courier company that will undertake the delivery of your order).
- Sending an informative promotional message (offers newsletter, or personalized offers). Of course, you can opt out of the newsletter mailing list at any time by clicking on the relevant link at the end of each informative promotional message or if you have chosen to create a personal account by changing the relevant settings.
- Send satisfaction survey requests in order to improve our product offerings, services and navigation experience on our website.
Guarantees we take to protect your data
When you provide us with your personal data, we take steps to ensure that it is kept and managed securely. In order to protect your personal data, we take adequate physical, technical and organizational measures to protect it. We update and review the security technology we use on an ongoing basis. We limit access to your personal data to only those employees and in the Company's stores, who need to know this data in order to provide you with the services you desire. In addition, we train all employees on the importance of confidentiality and maintaining the privacy and security of your personal data. Among other things, we have implemented the following technical and organizational measures and procedures to protect your personal data from any loss, alteration, illegal processing or alteration:
* access to your personal data is limited only to the number of authorized persons for the specific purposes
* access to the IT systems used for data processing is ensured only by authorized persons
* access to said IT systems is monitored in order to immediately detect and prevent unauthorized access
* use of information systems and computer programs installed in a way that minimizes the use of personal data and/or user authentication data;
* adopting separate procedures for maintaining personal data and securely deleting/destructing it;
* periodic control (every 5 years) and deactivation of inactive accounts.
Your Rights
In accordance with the law on the protection of natural persons against the processing of personal data (Regulation 2016/679) and on the free movement of data, you have the possibility to exercise the following rights:
a) Access and Update
You have the right to obtain information about what data we have collected, for what purpose we have collected it and for how long we will keep it.
b) Correction
You have the right to ask us to correct any inaccurate information about you or even to fill in additional information about you.
c) Restriction and opposition to processing
You have the right to ask us to restrict or block the processing of your personal data if you question the accuracy of the information we hold about you, if you become aware that we are processing your data unlawfully or if you no longer wish to receive product promotions and our services.
Data transfer
You have the right to ask us to transfer your personal data to another organization for you.
Deletion
You have the right to ask us in writing to delete your personal data when it is no longer necessary in relation to the purpose for which it was collected, if you wish to withdraw your consent to its processing and if your data is processed unlawfully in violation of Regulation on Personal Data Protection.
f) Submitting a complaint to the competent authority
Finally, you have the right to submit a complaint to the competent Greek independent authority, which is the Personal Data Protection Authority, in case of illegal processing of your datahttp://www.dpa.gr/)
Affiliated Companies – Social Media
- The company does not transfer your personal data to anyone except in cases where it is necessary to fulfill its main purpose, which is to sell products (for example, we need to transfer your data to the respective transport company in order to deliver your order) .
- We may also, where permitted by law, transfer them to third parties for the fulfillment of transactions, research and promotional actions, always with your consent. Such recipients may be service companies that provide promotional & research programs through e-mail distribution, questionnaires. The cooperation takes place in compliance with the privacy and security rules of your personal data, which are used only for the fulfillment of the specific services and for a specific period of time, beyond which this data is deleted or converted into anonymization and only in the form of statistics.
Terms And Conditions For Purchasing Services From The Site.
a) The Customer can purchase display services on the Google Ads platform through the website without necessarily being registered as a member. In this case, the Customer must enter his name, the url for the video for which he is purchasing the service, his electronic address (email) and his contact telephone number.
b) Key Digital Marketing will never ask the Client to register or send it via email, information related to his credit cards, bank accounts or any other banking data in general, except in the case of withdrawal from the purchase of Product mentioned in the article below.
c) All the above personal data of the Customer are governed by the personal data protection policy of Key Digital Marketing
Ordering, purchasing and paying for Services & Products.
a) The Customer can choose to pay for the Products either via Paypal or via Viva Wallet by going to the Order – Payment Methods Page.
b) As soon as he makes his choice and presses payment, he will be redirected to the corresponding special, secure environment of the respective platform where he will register all the data, which are required from time to time according to the procedure of Paypal or Viva Payments. The Customer has the possibility to select a purchase amount each time related to the respective service chosen. After the transaction is approved by Paypal or Viva Payments and the payment is completed, the Customer will automatically return to the Online Store. Key Digital Marketing does not process the Customer's financial data nor does it have access to them.
Execution of Order
After completing the transaction, the Customer receives a message confirming the completion of his transaction. The execution of his order can be done on the same day and the process is undertaken by the manager of the website and the company. The Client will be informed about the agreed service provision process, both by sending statistics at the start of cooperation, and by sending statistics at the end. The company undertakes to perform for the Customer, the service he purchased. Any discrepancies in impression amounts through the advertising service will always be in favor of the Client and never against the Client.
Withdrawal – Refund
a) In the case of wishing to cancel an order before the start of work, the Customer is obliged to inform the company immediately after the registration of the order that he wishes to cancel.
) Changes and cancellations are not accepted if the company has started the service provision or has completed the service provision for which it was committed, carried it out completely and delivered it. The service provided by the company in relation to media views cannot be taken back once completed.
c) Possibility of Withdrawal - Cancellation of Order exists in the event that the company is unable to complete the provision of services, due to inappropriate display of the media, Google's terms of use regarding the content or force majeure. In this case, the customer receives the entire monetary consideration that he deposited with the company, depending on the way he chose to pay for the Product, i.e. in case of using Paypal or Viva Wallet via Paypal or Viva Payments.